Last updated: January 2026
Steel City Sharpening (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use and protect any personal information you provide when using this website.
1. Who We Are
Steel City Sharpening
Based in Sheffield, United Kingdom
If you have any questions about this policy, you can contact us via the contact form on this website or by email.
2. What Information We Collect
We only collect personal information that you choose to provide, such as:
- Your name
- Your email address
- The content of messages you send via the contact form or WhatsApp
We do not collect payment information and we do not require you to create an account.
3. How We Use Your Information
We use your information only to:
- Respond to your enquiries
- Arrange sharpening services
- Communicate with you about your request
We do not use your information for marketing without your consent, and we do not sell or share your data with third parties.
4. How Your Information Is Stored
Messages sent through the contact form are sent by email and may be stored in the website database.
We take reasonable steps to keep your information secure and only keep it for as long as necessary to deal with your enquiry and any related work.
5. WhatsApp Messages
If you contact us via WhatsApp, your messages are handled by WhatsApp’s own systems in accordance with their privacy policy. We only use WhatsApp messages to respond to your enquiry.
6. Cookies
This website may use basic cookies for:
- Website functionality
- Basic analytics
These cookies do not identify you personally.
You can control or disable cookies through your browser settings.
7. Your Rights
Under UK data protection law, you have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct or delete your data
- Ask how your data is being used
To exercise these rights, please contact us.
8. Changes to This Policy
This policy may be updated from time to time. The latest version will always be published on this page.